Consumers Centre

Here you will find consumer information in one place. Direct selling offers consumers a way to buy products and services person-to-person. It’s about people connecting with people – the social way to shop. Direct selling offers great benefits to consumers, including the opportunity to:

Buy from someone who knows the product and can demonstrate it to you

Know your purchase of our members' products and services come with generous guarantees

A personalised buying experience where products and services can be tailored to your needs

Shop with friends or family in a fun, relaxed and friendly environment

Have your purchases delivered directly to you

DSA Members are committed to high standards of consumer protection and must adhere to our Code of Practice.

Check out our Direct Selling Organisations here.


Ways To Shop

Direct selling is perhaps best known for person-to-person and party plan sales. These methods remain important to the industry, but today there are also many other direct selling models, including:


Many direct sales occur as a one-on-one get together between salesperson and shopper.


Many direct selling organisations offer consumers an online shopping option. Most online shopping is conducted via the salesperson’s own webpage and ID code which may be accessed via a company’s website. Alternatively, customers can shop directly from an organisation’s website, where they are then directed to a local salesperson.

Party Plan (in-home demo)

This method is a relaxing and fun way to shop and generally involves a group of friends or family. During the party, guests have the chance to socialise while the salesperson explains, demonstrates, answers questions and takes orders. The party host will often receive discounted or free products.

Popup Shops/ Kiosks

Some distributors choose to sell from popups, usually located in shopping centres or high-traffic areas.


This method is most commonly used by existing customers who place orders through their salesperson. Some organisations will also take phone orders directly.

Products & Services

What can you buy?

Direct selling organisations offer a wide range of products and services – showing the strength of our sales channel.

To make it easier to find what you are looking for, check our directory to explore the products and services available, and the organisations offering these items.

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