Code of Practice

 

Compliance with the Code of Practice is an ongoing requirement of DSA membership. Through our Code of Practice, members commit to high standards of ethics in their business dealings. The Code establishes ground rules for dealing with consumers and potential direct sellers which promotes informed decision-making in an environment of increased confidence and transparency.

The Code of Practice gives peace of mind and protection to direct sellers and consumers. Sellers who represent DSA Members must also comply with the Code of Practice thereby contributing to an ethical marketplace based on robust consumer protection standards. The Code complements the Australian Consumer Law (ACL) and offers additional protection and assurances for individuals who interact with DSA Members.

 

The Code of Practice ensures that DSA Members must:

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provide proper contracts which include contract cancellation rights for the direct seller

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not require or encourage a direct seller to unreasonably purchase inventory

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repurchase on reasonable terms any marketable inventory held by a direct seller

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provide the direct seller with adequate training to comply with the requirements of the law and Code

The Code of Practice ensures that Independent Representatives of DSA Members must:

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be open and transparent in their recruitment and presentation of the business opportunity

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only contact customers at specified times

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provide appropriate information about the product

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inform the customer if a product is not delivered with seven days after an agreed date

The Code of Practice ensures that consumers of DSA Members:

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will not receive false or misleading claims concerning a products standard, quality or performance

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receive sufficient time to examine and be satisfied with any contractual documentations

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receive a copy of an agreement for the supply of a product

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receive a cooling off period for all transactions of up to 10 business days

In addition, the Code of Practice provides a reliable and impartial system for resolving issues.

Code of Practice

Code of Practice Summary
  • A Better Chance
  • acn
  • amway
  • Arbonne
  • avon
  • Become
  • closetomyheart
  • commonwealth
  • creatadirect
  • DCHL
  • dominant
  • enagic
  • enjo
  • envy
  • fifth-avenue-collection
  • Galibelle
  • Herbalife
  • Intimo
  • isagenix
  • jeunesse
  • juiceplus
  • kaszazz
  • kyani
  • Le Reve tester
  • life forge
  • LifeVanatage
  • lorraine lea
  • mannatech
  • Mary Kay
  • modere
  • morinda
  • Neolife
  • new image
  • niagara
  • norwex
  • NuSkin
  • Nutrimetics
  • Partylite
  • Penny
  • postie
  • proma
  • Rodan + Fields
  • Saladmaster
  • Scentsy
  • seacret
  • Senegence
  • Silk
  • stampin
  • sunrider
  • swipe
  • synergy
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  • thermomix
  • Tiens
  • Slider Image (3)
  • yor health
  • world-organics
  • YoungLiving
  • younique

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