Work Ethics for Success


Episode Highlights:

  • [0:57] A brief introduction to Veasna
  • [1:19] Veasna’s working career, education, and
  • [2:30] What got him into direct selling
  • [3:31] Why mentorship meant so much for Veasna
  • [5:33] Veasna’s work ethic
  • [7:15] The key ingredient to drive positive work ethic
  • [8:28] How to handle work ethic differences in a team
  • [11:05] Can your work ethic change?
  • [14:33] Books that inspired Veasna
  • [15:53] The benefits of a direct selling business according to Veasna
Work Success Quote


[0:44] Jen: Welcome to the show today. We’ve got Veasna Chhay joining us from a global direct selling company. Today we’re going to be talking to Veasna about Work Ethic. Welcome to the program, Veasna.

[0:56] Veasna: Thanks, Jen. Thanks for having me, Jen.

[0:57] Jen: Can you tell us a little bit about yourself? What’s your background?


Read Full Transcript

[1:01] Okay, so, my parents are from Cambodia and my grandparents are part Cambodian-Chinese. Obviously, we’ve immigrated from Cambodia. I was born in Thailand and we came to Australia 33 years ago.


[1:15] Jen: So you’ve been here your whole life?


[1:17] Veasna: Pretty much, yes, I’ve lived all my life.


[1:19] Jen: Okay, and what about your working career? What have you done so far? What is your experience?


[1:25] Veasna: Well, I’ve done quite a bit. I didn’t finish my university degree. I was at Uni for about seven years but it’s wrong mindset, wrong attitude, and just – I’ve gone through a lot of jobs, from tailoring to “waitering”, to farm work, working in factories, trying to hold a lot of things out there and just looking for something that could create me that lifestyle but have nothing and really saw nothing until I saw this business two and half years ago.


[1:59] Jen: And so, can you tell me what it was that you studied?


[2:02] Veasna: I studied, it was actually a double degree in engineering and computer systems and I did that for about, I think five years. I did pass many subjects but then I decided to go into marketing. I think it was just not the thing for me at that time and I didn’t have the right attitude.


[2:19] Jen: You just weren’t passionate about what you were doing.


[2:21] Veasna: Yeah, that was like, you have to go to Uni and I just the usual and I was just wanting to go out all the time and it wasn’t… [laughs]


[2:30] Jen: So why did you get involved in direct selling?


[2:33] Veasna: It’s funny because I’ve never thought this would be the career that I’d choose for the rest of my life. A good friend of mine have asked me about the business and at that time I came out from a big night and I kind of regretted a lot of things and I was open to looking into something because I’m partying all my life kinda got me nowhere and I decided to take a chance and look into what my best friend was going to show me.


[3:04] Jen: If you weren’t in direct selling, what do you think you would be doing now? What would your life look like?


[3:09] Veasna: Prior to this direct selling business I was into wedding photography in training. I was taking photos weekly or fortnightly and just editing throughout the whole week. Pretty much, I could see my life happening right before my eyes, it would be the same every week, every month, and…


[3:31] Jen: It sounds like you’ve tried quite a few different things before you came into direct selling. So, why do you think that this has stuck for you?


[3:39] Veasna: I think it’s more the mentorship, the people that you actually associate with and it actually creates a vision and they can actually lead you to the right sort of direction because prior to this, as I said, I was in my wedding photography business I really only had myself and every time I seek advice, people weren’t willing to really guide me in the right direction because it’s a competitive market out there. I guess they are just holding back and – it’s fair enough and I understand that. Whereas in this industry, you’ve got people that can actually guide you. They’re willing to wholeheartedly help you out and that’s why I got attracted to the people. And I guess the lifestyle as well.


[4:23] Jen: Yeah, the support system from your company and your team members is actually incredible. It’s unlike any other industry so I can understand why you felt that level of support there. I know you’re excited to talk to us today about work ethic. Can you tell me what your definition of work ethic is and how important do you believe that it is?


[4:43] Veasna: I definitely think it’s really important. I can go out and – work ethic is part of being successful. If you’re not willing to go the whole mile, it’s really hard because you can know everything but if you don’t have the action behind it and I guess the mindset in the work, the work ethic behind it, it’s really hard to achieve what you want. I guess, having that clear vision, clear goal, having it written down, visually seeing yourself where you want to be in one to two years time, there’s a whole bunch of things that just having that clear vision, having that clear goal, clear reason why you’re in this business and what do you want out of it, just the how and the what is quite simple but when you figure out why, the rest falls into place. So it’s amazing.


[5:33] Jen: Yeah. Look, how would you describe your own work ethic? Is it something that you’ve always had? Is your work ethic something that you, maybe learned from an early age or did you develop this later on?


[5:45] Veasna: That’s a good question because I had to think about this and I guess, crazy because I kind of work hard in the things that I like. If it says, for example, at Uni, it wasn’t something that I was really passionate about so I didn’t really put anything into it versus what I saw in this business. I guess even in my photography business, I was working really hard because I invested a lot of money in the cameras and the lighting so, I mean, I have to make that happen. And that’s the same with this business, once you, I guess, had that clear goal, that clear dream of what you want to do and back it up with hard work, you’re definitely going to head in the right direction.


[6:26] Jen: So what would you say that your work ethic if you could describe it in a sentence, what would you say about your own ethic?


[6:34] Veasna: I just go out and do it. I don’t think about it too much and just get the job done.


[6:40] Jen: Just go hard or go home attitude.


[6:42] Veasna: I go home and get back up, that’s it.


[6:45] Jen: What do you think that your members of your team or your company would say about your work ethic? How would they describe you?


[6:53] Veasna: There are amazing people as well and I guess you are the reflection of your team and they know how much I pour into this business and you know how I go out and serve the team. Building rapport and just being that right mentor the way my mentors took towards me, I just want to pretty much do what he’s done to me.


[7:15] Jen: We talked a bit about this a moment ago but I wanted to ask you, what do you think is the key ingredient to drive work ethic? I think we talked about being passionate about what you do and I’m a big believer in the fact that passion can really have the ability to drive your work ethic and I believe in a vision, your why, what do you think is that key ingredient for you that drives your work ethic?


[7:37] Veasna: I think, definitely your why because the reason why I’ve gotten to this industry because someone said to me, just imagine, what your life would be like if this worked. And it was crazy because…


[7:53] Jen: Can you share with me what you imagined?


[7:55] Veasna: I just imagined not having a 9-5, just that I guess…


[8:01] Jen: Freedom


[8:02] Veasna: Yeah, a bit of freedom, a Saturday, seven days a week helping my parents out and that was an emotional, I guess dream that I had that I wanted to take my parents around the world because they’ve done so much for me and I haven’t been the best of kid, among their children. Yeah, just really having that dream, that goal, that vision, that why in front of me to go out and getting it done because we’re not getting any younger, right?


[8:28] Jen: Not at all. [laughs]

Can you tell me if you ever had a time when someone in your team didn’t, maybe share the same work ethic as you and how did you overcome that?


[8:38] Veasna: That happens all the time. I guess, we just got to go out and – it’s not everyone’s cup of tea. At the same time, everyone has their own journey and that’s what I have to understand. You are where you are because of your thought process and what you’ve done, the choices you’ve made. Of course, what happened around you and the people you associate with, so I understand that you just got to work at their level. There is nothing wrong with that. I just learned that if it’s not the right time, we just keep helping them out and being patient is an important key. At the same time, you just tackle it with a smile and keep moving forward because life’s great.


[9:18] Jen: How do you think you can shift someone’s mindset around their work ethic, though? You talked a little bit about, for you, it’s about discovering your why. Is that something that you help members in your team if you think that they need to kind of ramp it up a little bit? Do you go back to them and talk to them about why they’re doing this, what is that they really want to achieve?


[9:39] Veasna: Knowing why you’re in this business is the best motivator. Sometimes you just need to reflect back on why you got into this business in the first place. Sometimes you get lost and I’ve been lost for a period of time as well and when you go back and revisit what made you do this business and when you do, it’s amazing. You get refueled and fired up again and you just go back on, get back up and get back on the horse. So, leading by example as well. It’s just showing them and leading the way that you can do this and having that belief and encouraging them, uplifting them. Anyone can do it. It’s just whether they choose or not because I definitely believe in everyone in my team.


[10:25] Jen: What about you, do you think you’ve had challenges that may be personal and affected your work ethic? How did you overcome them?


[10:33] Veasna: I think we face challenges all the time and it’s that life and it’s that growing up. It’s how you handle it that makes you a better person. It’s never easy. Sometimes you may face a death or you may face someone getting ill, but I guess you can’t really just sit back and feel negative and feel bad about it. It’s all about – yes, there’s a time to feel like that, but then, I get back up as well and soldier on and move forward.  I mean, life’s gonna hit you, no matter what. It’s just how you tackle it, I think, that makes you… yeah.


[11:05] Jen: Great! So, do you think that over time during the period of your direct selling business, your work ethic has changed? Has it progressed? How did that happen for you?


[11:15] Veasna: Oh, definitely. it’s always changing because at the start, I went all out and you kind of feel that, you need to take a break but now, I’ve understood that you just got to be a bit more consistent and whether you do a lot or little, you just do a little bit each day, that keeps you that momentum rolling. And when you do take a big break, that’s when you can kind of fall back a little. So, I think I just learned, matured a little bit and just learned to always just do a little bit each day whether it’s catching up with someone, whether it’s just reading book, or doing something relaxed the business and I definitely think that my work ethic has changed from going all out to now just being more consistent and more everyday basic activity.


[12:03]  Jen: Do you think that during your time in this business that as you’ve moved through different levels, things have changed for your work ethic and do you think that you’ve progressed or do you think that there has been times, maybe it dropped a little bit or perhaps if you didn’t achieve the next level that you were looking for, do you think that has ever affected your work ethic? Or, did it have the opposite effect? Has it given you more of a drive?


[12:29] Veasna: It’s a bit of everything because, I guess, if you think about it when you, I guess, when you’re a student, of course, I’m always learning at the same time, but when you’re a student, you go out and do the work and you do the hard yard. once you graduate you kind of become the mentor for people. Of course, you’re probably not putting in the whole, say, 10 hours a day, but then again, you’re grooming leaders and your uplifting people and you’re giving them the space and allowing them to become better than what you are.


There are many people in my team that is just amazing and I’m just so happy for them because I could see them. I’m 35, they’re 18, 19, and they’ve got amazing futures ahead of them.


[13:14] Jen: It sounds like your work ethic and your achievements now, you’re being able to filter that down through others, which is great.


So do you have a mentor or someone – I know you’ve mentioned earlier a mentor, someone that you look up to in your business?


[13:29] Veasna: Yes, I got a business mentor. He’s from the United States. When I first started this business, he wasn’t there because I guess the business came all the way to Australia and …


[13:41] Jen: So is he with your company in the States at the corporate level or is he in the field?


[13:46] Veasna: He’s actually doing what we do as well so he’s a business owner as well. I guess the amount of work that we did and the amount of traction we had, he reached out to us and he really just led the way and showed us even though it was via the internet. The support that he gave us is just amazing and the belief that they had for us, I’m just speechless because I guess without them I can say I wouldn’t maybe be at this level or be where I am right now. I’m just truly blessed, I guess.


[14:18] Jen: And do you think that you’ll be able to provide the same to somebody else?


[14:23] Veasna: Oh, definitely. I’ll definitely try my best because the opportunity he gave me – I mean, my dad loves me unconditionally but this man has really done a lot for me, that’s what I have to say.


[14:33] Jen: So what about books or resources, have you used anything like that that’s helped you along your journey?


[14:39] Veasna: Yeah, if I was to name a few…


[14:42] Jen: Yeah, go for it.


[14:43] Veasna: The first book that I actually read was, it was – I don’t quite remember the author but it was called Who Moved My Cheese. It was a short book.


[14:51] Jen: What is it called, sorry?


[14:53] Veasna: Who Moved My Cheese


[14:54] Jen: Okay. [laughs]


[14:54] Veasna: A funny title, not that I didn’t ever read a book, but I read that book. it really got me thinking, I just went “Wow, this book was amazing because reading textbooks throughout Uni, I didn’t enjoy that. But this book really just hit something in my heart and mind. I started to read a bit more. I think the second book I read was…


[15:21] Jen: I just looked that up. It’s by Spencer Johnson.


[15:23] Veasna: Yeah, that’s right.


[15:26] Jen: It’s an amazing way to deal with change in your work and your life. So, we’ll have to look that one up.


[15:32] Veasna: That’s amazing. I think the second book was, the Magic of Thinking Big and read Think and Grow Rich by Napoleon Hill, I think it was. just amazing books. There’s so many out there, I can be here all day if I was to list them all but I just started reading a lot now. It’s all about changing attitude and self-image and definitely helped a lot.


[15:53] Jen: In some way, can you share with us the benefits of this lifestyle to you.


[15:57] Veasna: Wow, I don’t know where to start with that.


[16:00] Jen: Think about what your life was like. Think about what your life is like and where you see it going into the future. What’s your vision for tomorrow, for next year, for five years from now? Is it different to what it was, maybe five years ago?


[16:14] Veasna: Definitely, what it was like before, I was just working hard, really hard and the money was there. The money was great in wedding but just wasn’t as happy. I couldn’t see myself doing that for the rest of my life and I guess, now at the level where I am, just having a bit more freedom and where you’re in control of your time, where I could spend with family and friends and you just – customising what you want to do each day, I think that in itself is great.

Future-wise, in one to two years time, I’ll definitely give up my part time job because I’m only working one day a week at the moment but at the same time, it keeps me humble, it keeps me wanting to build this business a lot harder. In the future, definitely just inspiring, helping all people and just impacting all lives around the world.


[17:02] Jen: It sounds like you’re talking about right now you feel fulfilment and contentment and freedom.


[17:07] Veasna: Yes.


[17:08] Jen: Yeah, that’s incredible. I really enjoyed listening to your story today and your insights on work ethic. So thank you so much for being with us.


[17:15] Veasna: Thanks again, Jen. It was an amazing [crosstalk]


[17:17]Jen: Great! Have a wonderful day.


[17:19] Veasna: You too!

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